Bilingual Psychology and Counselling Services in Melbourne

 

We are a group of two clinical psychologists and one counsellor providing assessment and therapy services for children, adolescents and adults in Melbourne. All of us speak fluent English and Chinese Mandarin. The practice director, Chen Xu, has 9 years of clinical experience and is a Board-registered supervisor. She oversees the practice management and provides regular clinical supervision for the other practitioners, ensuring quality care for the clients.

 FAQs

  • Psychology Services:
    Initial sessions are $380 for 80 minutes and subsequent sessions are $255 for 50 minutes. Payments are due at the end of each session. You can access Medicare rebates for up to 10 psychological sessions per calendar year. The current rebate is $137.05 (or higher once Medicare Safety Net Threshold has been reached). If you wish to claim Medicare rebate, please visit your GP before our appointment to obtain a referral letter.  For overseas student/visitor health insurance and private health insurance (e.g. BUPA, Medibank), please directly contact your insurance provider. Whether you can claim rebate and how much you can claim depend on your choice of cover.

    Counselling Services:
    Sessions are $150 for 50 minutes and are not eligible Medicare or private health insurance rebates.

  • The frequency and duration of psychological therapy vary between each individual. Usually we will have our second appointment within one week after the initial appointment, then we may meet weekly, fortnightly or monthly. We commit to regularly evaluate your progress and ask for your feedback.

  • We currently have availability for new clients and the best way to enquire about the next available appointment is through the contact form, emailing or calling us.

  • If you require emergency assistance please call 000. For crisis counselling support, please call Lifeline 13 11 14 or Beyond Blue 1300 224 636. Both organisations also offer online support via their websites.

Waitingroom

Consulting Room

We consult at Office 2, 242 Toorak Road, South Yarra in a spacious and welcoming room with air purifier, abundant natural lighting and air-conditioning.

We encourage in-person appointments as much as possible. Online video appointments are offered on a case-by-case basis.

Contact us

It can be daunting to start if you have not seen a psychologist before or if you have had a previous negative experience with counselling. You are welcome to request a 10-minute phone call to ask any questions. Learning more about your issues also helps us decide whether we would be a good fit for you.

Email us at mindbodyheartpsychology@gmail.com or use the contact form. We aim to respond within 48 hours. If you prefer to speak over the phone, please note a convenient time for us to call you.

请填写联系表格或者发邮件给我们，中英文都可以。我们欢迎您致电来进行10分钟的简短讨论，一方面可以解答您的疑惑，另一方面也可以帮助我们更好的了解您的需求，共同决定我们的服务是否适合您。我们会尽量在48小时之内回复，如果希望我们回电，请注明方便联系您的时间。